WhatsApp business account is basically made for small business and entity to transform business, accelerate sales, and increase customers expreiences by providing tools like automate, sort, and marketing features like product catalogue and away messages. We all know that there are billions of people across the world who use WhatsApp daily In fact it becomes the most popular messaging Apps to send messages, photos, videos, documents, audio and video calls, etc with your friends, families and loved ones. It will be a massive opportunity for the business entity to reach these billions of customers directly on their smartphone to grow their business size, Engage audiences, accelerate sales and drive better customer support outcomes on this platform.
What is the difference between WhatsApp and a WhatsApp business account?
Normal WhatsApp is basically a messaging Apps to send messages, photos, videos, documents, audio and video calls, etc with your friends, families and loved ones whereas WhatsApp business account is the same as normal WhatsApp but more organised and easy way to connect with customers by providing tools like automate, sort, and marketing features like product catalogue and away messages for professional use.
What does a business account on WhatsApp do ?
WhatsApp business account is a more organised and easy way to connect with their client by providing tools like auto generated messages, sending product catalogue, sorting & quickly responding to their messages. It can be used to do everything that normal WhatsApp is doing from sending messages and multimedia.
What are the benefits of a business account on WhatsApp?
WhatsApp business account is made for businesses to easily connect with their customers by providing tools like automate, sorting, product catalogue and quick response to their messages.
Some of the extra features offered by WhatsApp business account are as follows:
Business Profile: WhatsApp Business lets you make a business profile that includes branding features like business address, Email and website and description. The verified account increases customer trust in a brand.
Automates messages for quick response: Companies can set automated responses for FAQs, greeting messages, schedule away messages, or send acknowledgments, improving customer experience, and satisfaction.
Labels and Catalogue: WhatsApp Business allows companies to seamlessly categorize and organise their products and messages into labels and make them easily accessible through catalogue. This can increase your sales and customers experience to find what they’re looking for.
Customer support to resolve issues: WhatsApp Business Can be used for providing Customer support by quickly responding to customer inquiries and resolving customer complaints. This will bring trust and loyalty with your customers by providing a fast, convenient way for them to get the help they need.
End-to-end encryption: WhatsApp business offers End-to-encryption to Keep your customer’s information private and secure making it difficult for anyone to access or read them.
Multi-device support: Manage your WhatsApp Business account from multiple devices, such as smartphones and tablets, to stay connected to your customers. Respond to messages from wherever you are and improve the customer experience. Your team can switch members around based on availability or a set plan, and your clients always get a response.
Marketing campaigns: Increase your business reach by sending advertisements & promotional messages through WhatsApp business Account. Offer Discount, Promote new products, announce special events to your customers.
Analytics to optimize communication: WhatsApp for Businesses offers insights into how your customers engage with your promo. For example, the number of messages sent and received, and the response time. This helps to make informed decisions to optimize and improve their customer experience.
Can I Use WhatsApp business for personal use?
Yes, you can use it for personal use there is no restriction to use it whether it is used for private or business. you can easily download from the App Store and set it up and use it with additional functions. It is even possible to use both Normal.and WhatsApp business accounts on the same smartphone at the same time but register with two different numbers.
Is WhatsApp business free for personal use?
Yes, WhatsApp and WhatsApp Business are both free, WhatsApp Business is geared towards small to medium businesses with extra features while standard WhatsApp is for personal use. Note that your business account can’t use the same phone number as your standard messaging account. You are able to use both accounts in the same smartphone but with different numbers.
How to Creat Whatsapp business account?
You have to download the WhatsApp Business app from the Play Store for Android users and the App Store for iOS users. After agreeing to all the terms and conditions, the WhatsApp Business account will ask yours mobile number or landline Number to register but you should keep in mind that mobile number shold be different from your normal whatswapp mobile number.
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